{"id":11,"date":"2026-04-23T23:22:48","date_gmt":"2026-04-23T15:22:48","guid":{"rendered":"https:\/\/boutique-linen.com\/?page_id=11"},"modified":"2026-04-25T11:08:26","modified_gmt":"2026-04-25T03:08:26","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/boutique-linen.com\/es\/refund_returns\/","title":{"rendered":"Refund&#038;Returns"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We hope you love every piece of our handmade linen clothing. If you experience any issues with your order, please review our policy below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Return Eligibility<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a return within <strong>1 day of receiving your order<\/strong>, provided that the following conditions are met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be <strong>unworn, unwashed, and unused<\/strong><\/li>\n\n\n\n<li>Items must be in their <strong>original condition<\/strong> (no stains, odors, or damage)<\/li>\n\n\n\n<li>All <strong>tags and original packaging<\/strong> must be intact<\/li>\n\n\n\n<li>A valid <strong>order number or proof of purchase<\/strong> must be provided<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse returns that do not meet these conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Non-Returnable Items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are <strong>not eligible for return or refund<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Custom-made items<\/strong> (tailored to your size or specific requirements)<\/li>\n\n\n\n<li><strong>Sale or clearance items<\/strong> (if stated)<\/li>\n\n\n\n<li>Items purchased using <strong>discount codes<\/strong><\/li>\n\n\n\n<li>Items damaged or stained due to <strong>personal reasons<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Return Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate a return:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us at: <strong>{email}<\/strong><\/li>\n\n\n\n<li>Provide your <strong>order number<\/strong> and <strong>reason for return<\/strong><\/li>\n\n\n\n<li>Once approved, we will provide the <strong>return address<\/strong><\/li>\n\n\n\n<li>Please ship the item within <strong>3 days<\/strong> and share the <strong>tracking number<\/strong><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed within <strong>3\u20137 business days<\/strong> after we receive and inspect the returned item<\/li>\n\n\n\n<li>Refunds will be issued to the <strong>original payment method<\/strong> (credit card or other payment method used)<\/li>\n\n\n\n<li><strong>Original shipping fees are non-refundable<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Shipping Costs<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For returns due to <strong>non-quality issues<\/strong>, customers are responsible for <strong>both return and original shipping costs<\/strong><\/li>\n\n\n\n<li>If the return is due to a <strong>defective or incorrect item<\/strong>, we will cover the shipping costs<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Size Disclaimer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As each item is handmade, a <strong>1\u20133 cm variation<\/strong> may occur. This is considered normal and does not qualify as a quality issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend reviewing the size chart carefully or contacting us before purchasing.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Color Disclaimer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Due to differences in display devices and lighting conditions, slight color variations may occur. This is not considered a quality issue.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. Damaged or Incorrect Items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged or incorrect item, please contact us within <strong>24 hours<\/strong> of delivery and include photos. We will prioritize resolving the issue for you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions, feel free to reach out:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>{email}<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>","protected":false},"excerpt":{"rendered":"<p>We hope you love every piece of our handmade linen clothing. If you experience any issues with your order, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":6,"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":171,"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/pages\/11\/revisions\/171"}],"wp:attachment":[{"href":"https:\/\/boutique-linen.com\/es\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}